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Full-Service Dispatch

Truck Dispatch Services

We book your freight, negotiate your rates, and handle the paperwork — for every trailer type on the road.

Get Dispatched
The Process

How dispatch works

1

Onboard

Send your authority, insurance, and sign a simple dispatch agreement. Most drivers finish in under 10 minutes.

2

We Source & Book

Your dispatcher finds and negotiates the best-paying loads on your preferred lanes.

3

You Drive & Deliver

Rate confirmations and paperwork are handled — you just focus on the road.

4

Get Paid

Get paid on standard broker terms, with our team following up on your behalf.

Every Lane, Every Load

Choose your equipment

📦
Box Truck
Non-CDL friendly
🚚
Dry Van
53′ general freight
❄️
Reefer
Temperature-controlled
🔗
Power Only
Your tractor, our trailers
⚡
Hotshot
Fast, flexible loads
🏗️
Flat Bed / Step Deck
Oversized & open loads

Not sure which plan fits your truck?

Talk to a dispatcher and we'll match you with the right lanes and pricing tier.

Talk to a Dispatcher

Before you start dispatching

What information should I provide?

Share your MC number, truck and trailer details, current location, availability and preferred lanes. Our team will discuss the supporting documents needed during onboarding.

Can I approve loads before they are booked?

Yes. Discuss the rate, total miles, appointments and equipment requirements with your dispatcher before approving a booking.

THE NORTHLINK DISPATCH GUIDE

A clearer way to manage freight and dispatch

A practical look at load selection, equipment planning, broker communication and the decisions that keep your operation moving.

01

Who We Serve

NorthLink works with owner operators, independent truckers, motor carriers, small fleets, and fleet owners. If you already have a truck or a fleet and need help finding loads, managing

brokers, or staying organized on the paperwork side, this service is for you. We do not move freight. We support the people who do.

02

What Truck Dispatch Services Actually Do

A dispatcher acts as an extension of your operation. The work centers on finding freight that fits your equipment, working rates with brokers, sending you the rate confirmation for approval, and managing the documents a load requires from pickup to payment. This is different from a load board, which is a listing service, and different from a freight broker, which works on behalf of the shipper. When a dispatcher works for you, the negotiation direction changes and your lane and rate preferences are your starting point rather than an afterthought.

03

How NorthLink Helps Owner Operators

  • Takes load searching off your phone during your off hours
  • Handles broker communication so you are not tied up on repeat calls
  • Supports rate discussions on the loads we find
  • Organizes rate confirmations and carrier packets
  • Keeps your week planned instead of improvised
04

What Matters When Evaluating a Load

The rate printed on the board is only the beginning of the picture. A high number can still be a weak load, and a modest number can be a strong one. Before you accept, run through the factors below, because each one changes what a load is really worth to you.

Current truck location.

A load starting near where you are right now saves deadhead. A load far away eats miles and fuel before you ever see a dollar of freight money.

Deadhead distance.

This is the empty miles you would have to run to reach the pickup or to reach your next load after delivery. Deadhead is where you lose money, so treat it as a cost, not as free time on the radio.

Loaded miles.

This is where you earn. Compare the loaded miles against the total trip and against what you could get from a load closer by.

Rate and operating costs

Fuel, tolls, ELD logging, and maintenance all come out of a gross rate. A load that looks good on paper can break even once those costs are in.

Equipment requirements.

Does the trailer type match what you have? Is there weight, height, or length that your unit cannot carry? Does the freight require temperature control, securement, or special handling?

Pickup and delivery schedule.

Tight windows mean waiting. A load with a four hour appointment window can cost more in detention than the rate difference on the next load.

Preferred lanes

. Running home or through lanes you already know pays more than running into unfamiliar territory you do not want to repeat.

Home time.

The timing of this load determines when you get home. A load that pays well but pushes home time past your deadline is rarely worth it.

Truck availability and next freight.

A load that leaves you stranded far from good freight is different from a load that puts you in a strong position for the one after.

Appointment requirements.

Some carriers require appointments at the dock. Missed or late arrivals cost you. Confirm who books the appointment and who is responsible for it.

05

Equipment We Dispatch

Different equipment changes which freight you can carry and how you sell it. We support each type and point you to the page where the details are.

Box Truck Dispatch Services

Hotshot Dispatch Services

Dry Van Dispatch Services

Flatbed Dispatch Services

Step Deck Dispatch Services

Reefer Dispatch Services

Power Only Dispatch Services

06

Load Support for Owner Operators

Drivers often search for truck loads for owner operators because they need freight that actually fits their rig and their week. NorthLink looks for freight that matches your equipment, your current location, and your availability. We present what we find and you keep full control. You accept a load or you decline it. There is no pressure and no obligation beyond the load you sign.

07

How the Dispatch Process Works

  1. Tell Us About Your Truck. Share your equipment type, current location, preferred lanes, and when you are available to run.
  2. Review Available Load Options. We show you the freight we found, including rate, lane, pickup, and delivery details.
  3. Choose What Works for Your Operation. You decide what to take. Nothing is forced on you.
  4. Confirm the Details. Once you accept, we confirm the booking with the broker and prepare the rate confirmation and carrier packet.
  5. Stay Organized Through Delivery. We track the status of the load and keep you informed on pickup, in transit, and delivery updates.
08

Service Plans

Standard Dispatch.

Core load search, broker communication, and paperwork handling.

Premium Dispatch.

All Standard features plus a broader selection of load options and additional support.

Full Service Dispatch.

Complete dispatch management, from load search through delivery coordination.

If you want to compare what each plan covers, [Explore Dispatch Options] or talk to a dispatcher directly.

09

Why Choose NorthLink For Dispatching Services?

Dispatch support works when the person on the other end knows what you run and respects your time. We build our work around the practical realities of trucking, not the promises in a sales script. You keep control of which loads you accept, and you keep your authority, insurance, and identity as your own carrier throughout.

Ready to talk dispatch?

Share your truck type, operating authority, current location, availability and preferred lanes.

Start carrier setup →