Truck dispatcher vs freight broker

Different roles

A broker arranges freight transportation between shippers and carriers. Dispatch support works with a carrier on its load planning, communication and paperwork.

Check the agreement

Clarify who you are contracting with, who authorizes load bookings and who pays the carrier. Labels alone do not establish the role a business performs.

Keep records clear

Review load confirmations and business details before accepting freight. Discuss questions with qualified advisers when needed.

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